Size exchange
If your shoes do not fit, contact us within 7 days of delivery and we will arrange an exchange, subject to stock availability. Shoes must be unworn, in original condition and packaging.
Damaged or wrong item
If you receive a damaged or incorrect item, message us on WhatsApp with photos within 48 hours of delivery and we will make it right.
Non-returnable items
Sale items and worn products cannot be returned unless faulty.
Sample policy text. Review and edit it before publishing.